Telenor taps Agama for quality assurance on cable

Norwegian telecom operator Telenor has tapped Agama Technologies to provide video quality assurance through the deployment of its probes on its cable network.

Telenor’s Fornebu HQ

Telenor is also using Agama Scale, the technology outfit’s analytics and assurance platform.

Telenor is using Agama to implement analytics and video monitoring from the headend through to the end customer on its cable network.

An update to the Agama Scale platform has, according to Agama, enabled new applications and high-volume data integration with other back-office systems used by Telenor. Applciatoins are being provided or operations teams, product development and other departments.

Agama said that Telenor’s decision to deply its software edgeQAM probes would give it access to a wide set of KPIs and metrics in a flexible package.

“For Telenor, attaining an excellent customer experience is vital. With the Agama analytics and assurance platform, we get a very good overall view of the entire cable distribution chain in real-time, and we can easily understand KPIs and KQIs on customer level. The flexibility, performance and usability of the Agama system makes it an essential component for maintaining an efficient and high-quality service for our customers,” said Tommy Hexeberg, system manager broadcast services at Telenor.

Mikael Dahlgren, CEO at Agama Technologies, said: “Telenor is an agile cable operator with high standards and a smart way of working. We feel honoured to once again get the opportunity to be their trusted partner in quality assurance and video analytics and are looking forward to evolve our products together with them.”